Knowledge Center

Run billing with Floatless.

Product guides, billing concepts, operational playbooks, developer references, and security notes for teams running subscription revenue.

Launch Checklist

Use this checklist before you send production invoices, collect live payments, or connect Floatless to external systems.

Workspace readiness

  • Workspace name, company profile, business email, and default currency are correct.
  • Team members have the right access level for billing, finance, support, and engineering.
  • Test mode is used for setup and validation.
  • Live mode is enabled only after one full invoice and payment workflow has been reviewed.

Catalog readiness

  • Products have clear names, SKU values where needed, and descriptions that finance and support can recognize.
  • Prices match the public commercial terms sold to customers.
  • Usage-based products have the correct unit label, included units, and billing period.
  • Coupons and discounts have redemption limits, duration, and customer eligibility rules.

Customer readiness

  • Customer billing contacts and invoice email addresses are populated.
  • Billing addresses are complete enough for tax calculation.
  • Tax-exempt customers are explicitly marked as tax exempt.
  • Customer credit balances or prior manual adjustments have been reconciled.

Billing operations readiness

  • Bill run preview produces the invoices you expect.
  • Invoice dates, service periods, due dates, tax lines, and totals are correct.
  • Invoice design settings match the brand and include payment instructions.
  • Failed payment recovery rules match your customer communication policy.

Integration readiness

  • Public API keys are created only for systems that need them.
  • API keys are stored in a secrets manager, not in source code.
  • Webhook endpoints use HTTPS and have retry handling.
  • Downstream systems can handle duplicate webhook delivery by event ID.

First production run

  1. Run a bill run preview.
  2. Review invoice totals and customer scope.
  3. Execute the bill run.
  4. Confirm invoice delivery.
  5. Confirm payment collection or expected accounts receivable.
  6. Review dashboards and transaction history.

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